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Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I apply for a library account?

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Go to the library page of the WCCC website and click on the Apply for a Library Account button. 
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What is the borrowing period for a book?

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You can borrow a book for 3 weeks, and renew it once for an additional 2 weeks. After that, you might still be able to renew the book if there is no hold placed on it.
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How can I renew my library account if it has expired?

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Contact the library via chat, email or phone and we will be able to renew your library account for you. 
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How do I download books from Cloud Library?

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You first need to download the Cloud Libray app which is available free on either Apple or Android devices. Then you will need your library card number to login to Cloud Library. Once you've logged in you will be able to borrow e-books and audio books. WCCC patrons have priority when borrowing books that belong to the WCCC collection. 
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What kind of help does the library offer?

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The library staff can assist with the following services:

  • research assistance
  • learning how to use library resources
  • locating resources like books, articles, videos
  • help with citation
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Are the library resources available to community members?

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The library resources are not available to community members off campus. Only those with a wccc email address can access the electronic resources off campus.
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What is the borrowing period for an e-book?

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If you download the book form Cloud Library, the borrowing period is 3 weeks after which the book will be returned to Cloud Library. You cannot renew it. If no one has place a hold for the book, you may borrow it again.
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Can community members check out books from the library?

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Community members can request a WCCC library card so that they are able to borrow books from our library or through inter-library loan (provided the library is not closed due to COVID or other restrictions).
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What are books on reserve?

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Some instructors ask the library to keep certain books or other resources as Course Reseves.  Students can request these books and other material at the library reference desk. These course reserves can only be used withing the library. They cannot be checked out. 
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Can magazines and newspapers be checked out?

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Magazines can be checked out for a period of 3 weeks, except for the latest issue of each magazine. Newspapers cannot be checked out. 
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How do I access the library's electronic resources on and off campus?

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From our Library Resources webpage. Make sure you are logged in to your Microsoft 365 account in order to access the electronic resources when you're off-campus. You will need to have a library barcode to access Minerva and Cloud Library
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Where I can get help with research?

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  • At the reference desk
  • Contact the librarians via phone, email or chat
  • Request an appointment in person or via Zoom
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